When the mess hits the fan, what’s your standard reaction? Do you worry, obsess and panic? Or perhaps you don’t even wait for things to go wrong. Is worry your constant state of mind… just because you’re convinced something WILL go wrong? If you often find yourself with an oversupply of anxiety and frustration in [...]
Communication is a strange thing. It can move minds, sway people to action, inspire great change, even create agreement and trust among formerly hostile groups. Except when it doesn’t. And that dividing line – the one that lies between acceptance and refusal of a message – that line can sometimes be hard to find, even [...]
